Shipping & Returns

Shipping Policy

  • US based orders are shipped within 24-48 

    • Generally, orders arrive 7-12 business days after leaving our warehouse. We email you tracking information so you can track your package.

    • All International (Non-US) Orders incur a $25 shipping charge which are shipped via standard US Mail and may take 2-3 weeks to arrive.

    • International (Non-US) Orders are NOT eligible for Free Shipping promotions.

Return Policy

    • Returns will be accepted only if the item is unused and sent within 14 days of the delivery confirmation date. Exchanges can be made for items that arrive damaged.

  • A full refund of the purchase price, excluding shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped.

  • To request a return or exchange, please email jennylaynedesign@gmail.com with your Name, Order Number, and picture of the damaged items (if applicable.)

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